Kathy and Rick |
So we caught your attention long enough for you to check out our website, thank you for dropping by. Now you probably figure we are a huge company and that you are just another customer. No way!
We are a small "Mom and Pop" operation and we have been in business since 1983, operating as Katick Supplies. By the way, Katick is a portmanteau formed from Kathy and Rick. Our company is registered with Federal, Provincial and Municipal Governments; we hold a Business Number with Canada Revenue Agency, a Vendors Permit with the Ministry of Finance and a Business Licence with the Ministry of Consumer and Business Services. |
We take great care and pride in making our products and put a lot of our own personal principles into our customer service. We value our customers and strongly believe in customer satisfaction. Customer Service and Communications is our #1 Priority. We make sure our customers are very comfortable ordering from us. We know how nerve racking it can be ordering online. We keep you well informed on the status of your order; from as soon as you place your order with us, until it arrives in your hand. Have a quick peek at the comments our customers have written us.
Once we receive your order form, we send you an Order Confirmation email. This is usually sent within one to four hours of your order being placed. If you do not receive this email within 24 hours, contact us. Please make sure you reply to our Order Confirmation email. After your reply to our email, we then process your order and prepare it for mailing. Once it is in the mail, we send you a Shipment Confirmation email. Although postal delivery standards is not an exact science, we send you a Final Follow Up email a day before we estimate your order might arrive. |
| OK, enough about the "official us", the point of this page was to introduce us to you in a personal and friendly manner. |
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We have been happily married for over 30 years and live in the small community of Spanish, located in Northeastern Ontario between Sudbury and Sault Ste Marie, situated on the North Channel of Lake Huron.
In 2001, we got a little tired of retirement, but we did not want to start another retail store and the internet suited our needs perfectly. Rick always enjoyed making his Bullet Pens and we thought the internet would be a great way to sell them. We knew this would be so different from operating a retail store which we closed when we retired in 1992. We had to learn all about computers, e-commerce, the new lingo, website designing and html and after four months figured it all out, well almost, and we created our website and started selling our Authentic Bullet Pens on-line in August 2001. |
We make a great team. Rick being the artistic and production side, thinks up, designs and manufactures our products. Kathy, that's me, is the administrative side and webmaster, I run the office, make sure the orders get to our customers, that all the figures add up and maintain our website and online stores.
We both share the housework and grab meals when we can. Rick also loves to fish in his spare time, be sure to drop by Ricks Guided Fishing.
Rick is a bit of a mad scientist and he spends hours in the basement, his laboratory, inventing all kinds of new things. Many make it to our website, and well, some don't! Over the last few years, he has been very busy, adding many new items to our product line.
Did you know that we started out with only two full size bullet pen models? Those were our Stick and Clicker pens. We now have over 200 items!
We operate our website and online stores under A Well Dressed Bullet. Face it, our business name Katick Supplies is easily forgotten and often misspelled. In 2005, since we were so much more than Bullet Pens, we added a new name and logo; after all, our bullets are very well dressed! In 2006, we also changed our domain name from bulletpens.ca to awelldressedbullet.ca.
Stay up with important announcements and new product notices on the A Well Dressed Bullet Blog, you never know when we'll add something new.
Thank you for taking the time to read a little about us. |
Many thanks to Maxim Magazine,
who featured our company
in their April 2004 issue. |
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